Privacy Policy

Last Updated: November 2, 2025

Gold Line International LLC (“we,” “our,” or “us”) operates the Gold Line Tours mobile application (the “App”) and the website www.goldlinetours.com (collectively, the “Services”).

This Privacy Policy explains how we collect, use, and protect your personal information when you use our App or Website.

1. Information We Collect

We collect information to provide, maintain, and improve our services. This includes:

1.1. Information you provide directly:

When you create an account, book a tour, submit a contact form, or communicate with us, we may collect:

• Full name

• Email address

• Phone number

• Payment details (processed securely through third-party providers)

• Booking preferences and travel details

• Any other information you voluntarily share

1.2. Automatically collected information:

When you use our App or Website, we may automatically collect:

• Device and browser information (type, OS version, IP address, unique identifiers)

• Log and usage data (time of access, pages viewed, interactions)

• Location data (only if you grant permission)

• Cookies and analytics data to improve performance and personalize experience

You can manage cookie preferences in your browser settings or within the App’s privacy settings.

2. How We Use Information

We use collected information to:

• Provide, operate, and maintain our Services;

• Process bookings, reservations, and payments;

• Send confirmations, updates, and important notifications;

• Communicate about tours, offers, and new features;

• Personalize content and recommendations;

• Analyze usage to improve performance and user experience;

• Ensure security and prevent fraudulent activity.

We do not sell or use your data for targeted advertising without your explicit consent.

3. Information Sharing

We may share your information only when necessary, and always under strict confidentiality:

• Service Providers: With trusted partners such as hotels, airlines, drivers, or payment processors, solely to fulfill your booking.

• Legal Obligations: When required by law, regulation, or government request.

• Business Transfers: In case of merger, acquisition, or company restructuring, your information may be transferred under the same privacy standards.

All third parties must comply with data protection obligations and may not use your information for their own purposes.

4. Data Security

We implement industry-standard security measures to protect your personal data from loss, theft, misuse, and unauthorized access.

All payments are processed via encrypted and PCI-DSS-compliant gateways.

Despite our efforts, please note that no system is 100% secure, and you share data at your own discretion.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information;

• Withdraw consent for specific data uses (e.g., location services, marketing);

• Request a copy of your stored data;

• Object to certain types of data processing.

To exercise these rights, please contact us at info@goldlinetours.com.

If you uninstall the App or close your account, your data will be deleted in accordance with our retention policy.

6. Cookies and Tracking Technologies

Our Website and App may use cookies or similar technologies to:

• Remember your preferences;

• Enable essential functions (e.g., login sessions, booking flow);

• Measure traffic and improve usability.

You can disable cookies in your browser settings, but this may affect certain features of the Website or App.

7. Children’s Privacy

Our Services are not intended for children under 13 years old.

We do not knowingly collect or store personal data from minors.

If we become aware of such data, it will be deleted immediately.

8. Updates to This Policy

We may update this Privacy Policy periodically.

The updated version will always be available on our App and Website, with the new “Last Updated” date shown above.

We encourage users to review this Policy regularly to stay informed about how we protect their information.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Gold Line International LLC

Dubai, United Arab Emirates

Email: info@goldlinetours.com

Website: www.goldlinetours.com